Frequently Asked Questions

Do your amplifiers work 220/240V AC 50/60hz mains voltage?

Yes, our new line of amplifiers is wired to operate with either 115/120V or 230/240V and 50hz or 60hz, selectable via slide switch on the rear panel.

Why do you use Hammond transformers?

Firstly, because they are Canadian and very easy/quick to get.
Secondly, because their quality is great, and they have been in the market for a very long time.
Finally, because they provide very detailed specification sheets which makes it easier for us to find the most appropriate transformer for each of our circuit designs.

Do you ever use Mercury transformers?

Short answer is no, unless the customer specifically asks for it and agrees to cover the additional costs. Here are three very good reasons why I don't use them:
1 – They focus on replacement transformers for well known amplifiers. I am not building replicas and my chassis layout is designed to accommodate upright transformers.
2 – They do not provide detailed specification sheet for their products. This makes it not only harder from a circuit design perspective, but also, makes it nearly impossible to compare “apples to apples” and really say whether or not their iron is better than any other out there with the same specifications.
3 – There are no Canadian suppliers. It takes longer and it gets too expensive to get them from the States.

How about "vintage looking" coupling capacitors?

They are good capacitors but also much more expensive. There’s no doubt they sound different than other capacitors, but that doesn’t mean they always sound better. It’s not like capacitor A is better than capacitor B regardless of the circuit. i.e. they sound different in different amplifiers. Cap A might sound amazing in a Fender, but not necessarily in a Marshall and vice-versa. Bottom line, “best tone” is not absolute, it’s relative to the musician's personal taste and ultimate goal.

What is your return policy?

Click here to see detailed information on our return policy.